At around 11 PM on Tuesday night, many Safaricom subscribers experienced difficulties making phone calls. This went on till around 11:40 when service was restored for some users.
Trying to make a call on a Safaricom line was met with a message that your line is not registered. This message was not selective, as even registered users reported experiencing the same.
However, incoming calls from other networks were successful.
Is it just my Safaricom line that cannot make calls? Apparently I am not registered. Wewe je?
— Mark Masai (@MarkMasai) October 8, 2013
Safaricom wamezimia Al Shabaab sim cards hahaha
— Nasty…The Kid (@clintonasty) October 8, 2013
Just a few hours before the technical difficulty, Safaricom CEO Bob Collymore and the other CEOs in Kenya’s telecom companies, had recorded statements at the CID headquarters.
This is following the government’s claims that the terrorists at Westgate, photographed using mobile phones, were operating unregistered sim cards.
In a press conference later on Tuesday, Bob Collymore denied having any unregistered sim cards on Safaricom’s network.