DCI Changes Booking Requirement For ‘Good Conduct’ Applications

February 23, 2023

The Directorate of Criminal Investigations (DCI) says Kenyans applying for a certificate of Good Conduct will no longer be required to book a date to have their fingerprints taken.

In a public notice on Tuesday, February 21, 2023, DCI said the section that required applicants to book a date with the directorate has been scrapped from the e-citizen portal.

“Kindly note that you are no longer required to book a fingerprinting date while applying for the PCC (formally Good Conduct),” the DCI announced.

The DCI advised applicants to instead visit their convenient fingerprinting centres with their printed C24 copies, payment vouchers and original national identity cards.

A C24 form is where one’s fingerprints are recorded and can be downloaded from the eCitizen portal.

The Directorate headquarters along Kiambu road in Nairobi will remain accessible to applicants seeking fingerprinting services.

“For those choosing DCI Headquarters as their preferred centre, please note that PCC applicants access the fingerprinting facility between 7.00 am and 3.00 pm. After 3 pm, only those within
the centre are served,” DCI said.

Additionally, Nairobi city dwellers have been encouraged to visit available Huduma Centres for the service, to avoid long queues at the headquarters.

DCI at the same time said that once generated, the certificate remains on the e-citizen account for a period of six months after which it is pulled down.

“Applicants who seek to use the certificate for a longer period are advised to download and keep printed copies to avoid future frustrations,” said the security agency.

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