Telco giant Safaricom’s mobile money transfer service M-Pesa on Thursday experienced a hitch that caused a momentary outage at around 6 PM.
Customers were getting a message saying: “MPESA is P1 (Critical) MPESA, MPESA service outage as from 2019-05-16 18:06. Services Impacted: All Mpesa services Country-wide, INC000006894423. FSS team faulting.”
Safaricom acted swiftly and restored Mpesa services at 8 pm, further apologizing to its stranded subscribers.
“We have restored all MPesa services following an outage that occurred at 1805hrs. We apologize for any inconvenience caused,” read a statement from Safaricom.
Naturally, the lapse made its way to the top trending topics on Twitter as some Kenyans humorously linked it to the ongoing Huduma Namba registration.
Check out some reactions below.
Me buying shopping at the suparmarket versus my humble ass at the cashier after mpesa downtime ??? pic.twitter.com/bG5jnTgFMI
— Chris ?? Topher ?? (@C_K_Lomaria) May 16, 2019
Went to an mpesa agent…..now we are just looking at each other….waiting pic.twitter.com/R8zlE1v1nt
— ♛Schmack the Scythe (@schmackAVELLI) May 16, 2019
Is mpesa available for huduma number holders?
— CHENYA ????? (@digitalmkenya) May 16, 2019
@Safaricom_Care I just bought 1K airtime from MPESA and no response, you’re waiting I buy a 2nd time so you can send me both and then we start a long argument about how you dont refund bought airtime, right?
— Joram Kioko (@joramkioko) May 16, 2019
Those who are payig with safaricom mpesa please NOTE that the services are down currently ??♂️return the shopping to the shelves please!
— Amakanji Thomas (@AmakanjiThomas) May 16, 2019
Safaricom Employees wameenda kuregister Huduma Namba before deadline ifike..Watu wa Mpesa Tupatane on Monday.#Mpesa
— KIRERA B. MAGANA (@KIRERABMAGANA) May 16, 2019
Mpesa got me looking like a broke Nigga while returning goods to their respective shelves in the supermarket. Machos tu???
— Denogrant (@Denogrant_) May 16, 2019
THOSE OF US WITH #HudumaNumber Mpesa is working Perfectly fine… You thought it was a joke????
— Trouble Some™ (@johncigi) May 16, 2019
Yengs: Babes Send me bus fare.
Me: Mpesa is down pic.twitter.com/xYRiHcnok4
— Drinks na Mayengs (@06mmJosh) May 16, 2019
— Mind Of a Stoner ? (@cliffkidd_) May 16, 2019