How Kenyans on Twitter Reacted to Mpesa Hitch on Thursday Evening

May 17, 2019

Telco giant Safaricom’s mobile money transfer service M-Pesa on Thursday experienced a hitch that caused a momentary outage at around 6 PM.

Customers were getting a message saying: “MPESA is P1 (Critical) MPESA, MPESA service outage as from 2019-05-16 18:06. Services Impacted: All Mpesa services Country-wide, INC000006894423. FSS team faulting.”

Safaricom acted swiftly and restored Mpesa services at 8 pm, further apologizing to its stranded subscribers.

“We have restored all MPesa services following an outage that occurred at 1805hrs. We apologize for any inconvenience caused,” read a statement from Safaricom.

Naturally, the lapse made its way to the top trending topics on Twitter as some Kenyans humorously linked it to the ongoing Huduma Namba registration.

Check out some reactions below.

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