Huduma Kenya has announced a bold plan to reduce the processing time for Police Clearance Certificates, commonly known as Good Conduct Certificates, to just one day.
The announcement was made on Thursday, July 24, following a high-level multi-agency meeting focused on modernizing and streamlining public service delivery across the country.
“Plans are underway to significantly reduce the turnaround time (TAT) for DCI services with police clearance certificates soon to be processed and issued within a single day.,” the agency said in an official statement.
Assistant Inspector General Gillion Mwangi noted that Huduma Centres will soon be fitted with Multi-Biometric Identification (MBI) systems and live capture machines. These advanced tools are expected to drastically speed up the verification process, making same-day issuance a reality.
Huduma Kenya confirmed that the new system will be introduced through a collaborative approach, with the aim of improving efficiency at the DCI desks within Huduma Centres nationwide.
“The initiative is aimed at improving operational efficiency at the DCI desk and providing faster, more seamless services to citizens through Huduma Centres across the country,” the statement added.
This reform aligns with recent efforts by Interior Cabinet Secretary Kipchumba Murkomen, who announced plans to deploy Mobile Live Capture Units to fast-track national ID processing in marginalized communities – reducing wait times to just three days.
