You cried and they have listened.. well, at least partially.
Since the launch of the SGR, Kenyans have continued to demand for an online ticketing platform, where they can pay for tickets and choose a seat number from the comfort of their homes.
Kenya Railways had previously promised to launch the website about 2 weeks ago, but went back on that without giving any explanation.
Now, they are in the process of trialing a new ticketing website. You can check it out on traintickets.co.ke.
There’s one caveat though. The website is only working on Internet Explorer (really). This is a limited trial, and I’m not sure I should even be sharing this info. Anyway, you can expect it to work on other browsers when it is officially launched.
On the site, you’ll be able to book one way or roundtrip tickets, ensuring you don’t head to Mombasa but miss the train back to Nairobi.
This platform also comes as a relief to many since middlemen have taken over the business, hiking the Sh700 ticket.
In the current system where booking is either done physically at the terminus or via Mpesa, you can only book up to 3 days in advance. However from the website, dates are provided many months away.
The best feature is the seat number selection. Like in a movie theater, you can be able to visually select where you want to sit on your journey.
Hopefully Kenyans will start honoring allocated numbers.
The platform offers both cash and Mpesa payment methods, but for the purpose of this report, I did not complete the transaction.