More and more Kenyan companies are embracing social media as an effective means of customer service.
The latest entrant on the scene is tissue and hygiene products maker, Fay. Through its twitter handle, @FaytissuesKe, was on hand to condole Arsenal fans after their team’s elimination from the Champions League.
The Gunners despite putting in a dominant display and winning 2-0, were eliminated on away goals rule.
Fay Tissues Kenya handlers tweeted:
Well, to our Arsenal fans, here are the #FayTissues to #addasofttouch. Tag an Arsenal fan and #addasofttouch #COYG pic.twitter.com/c7fYV0MqEH
— Fay Tissues Ke (@FaytissuesKe) March 18, 2015
They even rubbed it in on the face of a popular KOT
We heard you were going through a hard moment @verbstract. Here, have some Fay Tissues. 😀 pic.twitter.com/wSVMRVYS98
— Fay Tissues Ke (@FaytissuesKe) March 18, 2015