The Kenyatta National Hospital management has resorted to installing armed guards on every floor of the facility and all entry points in an effort to ensure the safety of staff members and patients.
According to Acting chief executive Thomas Mutie, the changes have been occasioned by the recent attack on one of the nurses at the facility last month.
“On safety and security, the management has engaged General Service Unit, Administration Police and increased guards to secure high-risk areas especially Accidents and Emergency, entrances and all floors. It is also worth noting that the management has initiated a rapid response system ‘mulika uhalifu’ (report crime) to enhance real-time response and reporting of incidents,” said Mutie.
The changes are part of KNH’s Sh891 million five-year strategic plan for a perimeter wall and CCTV cameras.
Mutie said that the facility has also developed a standard operating procedure for communication to the bereaved families and dissatisfied clients.
“There shall be debriefing sessions for the nursing team and to provide regular sensitisation on effective communication,” he said.
He added that KNH staff have agreed that when engaging in a strike or go-slow, all emergency and critical services must be attended to.
This comes in the wake of the two-day strike by the nurses accusing the hospital’s management of neglect. This was in response to the discharge of the nurse who was assaulted by a deceased patient’s family and whom they said has suffered partial paralysis.
Other than their security, nurses wanted to be members of the Kenya National Union of Nurses (KNUN) while majority were still members of the Kenya Union of Domestic, Hotels, Educational Institutions, Hospitals and Allied Workers (Kudheiha).