If you are a regular commuter on public service vehicles, you might want to learn a thing or two from the video you are about to see.

It shows the moment a matatu tout was ambushed by angry passengers for slapping a female passenger.

Usually, during incidents in which touts are seen harassing passengers, the public often just watches and does nothing.

It’s time to change that script until unruly matatu touts change their behavior.

The passengers in this matatu plying Eastlands route did exactly what more of us need to be doing in such situations.

We may not know exactly what led to the altercation but slapping a woman or anyone is just wrong.

Watch the video below: