mpesaMany people have always wondered what exactly happens to somebody’s M-pesa when he/she dies.

It is the same question as what happens to the user’s social media accounts, only that there’s money involved here.

Safaricom has now come out to clarify. When a Safaricom line is not used for 4 months (120 days), it is taken back to the market, ready to be acquired by another user. If that line was registered for M-Pesa and happened to have money, the cash is put in a bank account for safe storage.

It will only be released to whoever submits certain required documents.

Watch Citizen TV’s Evelyn Wambui’s report.